Terms and conditions
Prices may vary as wineries control prices and cost of logistic may increase or decrease. When you shop at theCoWine.com all transactions are submitted in English. You will receive an order confirmation when we receive your order. Your order is then passed on to the winery where they get 48 hours to prepare your wines.
All prices on the market are in EUROS (€) (Portugal) and DKK (Denmark) and include VAT, shipping and excise duties were applicable.
Transaction: theCoWine welcomes payment with VISA, VISA Debet, Mastercard and JCB.
If you wish to cancel an order just contact us at ContactUs@thecowine.com with the order confirmation code and name.
Wines will be delivered straight to your door. Should you have any issues with wines being broken please contact us at ContactUs@thecowine.com – we will replace or refund the wine(s). You will receive a message via email or telephone with instructions for determining the date and time of delivery.
Deliveries are estimated. Due to any potential logistical challenges your order may be delayed.
theCoWine.com is not responsible for any potential delivery delays.
Right of return
You have 24 months of right of return when you buy from theCoWine.com. This is if there were problems with the product at the time of delivery; this includes if the wine has gone bad or damage to the bottle to the point where it will affect the wine. We will either refund or replace the wines – your decision. Cost of return shipping will be covered by theCoWine.com.
The right of return does not include if the wine is not your favorite. This marketplace helps you explore new wineries and wines – all wines have been verified before entering the marketplace.